Consulting and Implementation Services
Business Analysis and Project Management
Analyze business processes using proven methodologies and techniques to improve the organization’s performance
End-to-End project management methodology
Implementation and Development
Sales Cloud – Sales automation
Service Cloud – customer service and case management
Integrations – Integrations with other applications
Custom development in Force.com to accomodate customer specific business requirements
Administration and Support
Assessment of current configuration and custom developments
Provide recommendations and create action plans
Administration and Support of existing functionality
We hear you: First we gain a thorough understanding of your needs and requirements as well as your goals and objectives.
Only then, we provide you with the solution strategy and action plan for your specific case.
Finally, we deliver results, with the commitment to provide the highest value and with the highest quality every time.
Most growing companies have a strong focus on marketing and sales efforts and leave customer service process as “an issue that will be solved at a later time”. However, companies realize its true importance when the customers are massively leaving out the door. Meaning that sales efforts and customer acquisition costs (marketing, sales and Read more about Customer Service: The Frontline in the Customer Experience War[…]
Companies and organization face several challenges when new business requirements arrive for the development of a new application to support a process. What technology? Platform? Mobile capabilities? Security? Force.com is “leading the pack” in the market among Platform-as-a-Service (PaaS) solutions. It provides “out-of-the-box” tools to build enterprise applications in Read more about Develop Apps at Lightning speed[…]
Salesforce.com is the best solution to support your company processes from sales automation to customer service. It has been ranked by Gartner for 9 Years in a row as a Leader in the Magic Quadrant. However, the success of the CRM relies on the implementation project. There are different implementation methodologies (Agile, Waterfall or Read more about 3 important recommendations and tips for your Salesforce Implementation[…]